Global Privacy Policy
Effective Date: [Insert Date]
Website: www.fastracklegalsolutions.com
Owner: Fastrack Legal Solutions LLP
1. Introduction
Fastrack Legal Solutions LLP (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Global Privacy Policy describes in detail:
1.1. What personal data we collect and how.
1.2. Why we collect it and the lawful basis for doing so.
1.3. With whom we share or disclose your data.
1.4. How long we retain it.
1.5. Your rights under various data-protection regimes.
1.6. Our security, breach notification, and grievance processes.
By accessing or using www.fastracklegalsolutions.com (the “Site”), you acknowledge that you have read, understood, and agreed to all sections of this Policy.
2. Scope & Jurisdiction
2.1. Applicability. This Policy applies to all visitors, users, clients, and prospective clients who:
- Access the Site from any country.
- Submit inquiries or engage our services via online forms, email, telephone, or in person.
- Subscribe to our newsletters, alerts, or legal updates.
2.2. Legal Frameworks. We adhere to major privacy laws, including but not limited to:
- EU General Data Protection Regulation (GDPR)
- India’s Digital Personal Data Protection Act, 2023 (DPDP Act)
- California Consumer Privacy Act (CCPA)
- Applicable cross-border transfer safeguards (e.g., Standard Contractual Clauses)
3. Definitions
- “Personal Data” means any information relating to an identified or identifiable natural person.
- “Processing” means any operation performed on Personal Data, whether or not by automated means, including collection, storage, use, disclosure, and deletion.
- “Data Principal” (under DPDP Act) is the natural person to whom the Personal Data relates.
- “Controller” means us—the entity determining purposes and means of Processing.
- “Processor” means any third party processing data on our behalf.
4. Categories of Personal Data Collected
4.1. Voluntarily Provided Data
- Contact identifiers: Name, email address, phone number, postal address, country.
- Case details: Type of legal matter, parties involved, supporting documents you upload.
- Professional details: Occupation, organisation, role (if shared for consultation).
- Account credentials: Username, password (for registered portals).
4.2. Automatically Collected Data
- Technical & usage data: IP address, device type, operating system, browser version.
- Behavioral data: Pages viewed, clickstream, time stamps, referral URLs.
- Location data: Approximate geographical location derived from IP.
- Cookies & tracking identifiers: Session cookies, persistent cookies, local storage tags.
4.3. Derived & Aggregated Data
- Anonymized analytics for trend analysis, performance metrics, site optimization.
5. Purposes and Lawful Bases for Processing
| Purpose | Lawful Basis |
| Responding to inquiries & consultations | Consent (GDPR Art. 6(1)(a)); Contractual necessity |
| Providing legal advice & documentation | Performance of contract |
| Sending newsletters & updates | Consent / Legitimate interest |
| Improving site functionality & UX | Legitimate interest (site analytics) |
| Fraud detection & security monitoring | Legitimate interest |
| Compliance with legal obligations | Legal obligation |
| Record-keeping (billing, accounting) | Legal obligation / Contractual necessity |
6. International Transfers & Safeguards
6.1. Cross-Border Transfers. We may transfer your data to India, the EU, the U.S., or other jurisdictions where our service providers operate.
6.2. Safeguards. All transfers are governed by:
- Standard Contractual Clauses approved by the European Commission
- Data Processing Agreements with all Processors
- Adequacy decisions (where applicable)
7. Disclosure & Sharing of Personal Data
7.1. Internal Sharing. Access limited to our advocates, paralegals, and staff on a strict “need-to-know” basis.
7.2. External Processors. We engage third parties for:
- Website hosting and maintenance
- CRM and marketing automation
- Analytics and performance monitoring
- Payment processing (where applicable)
All external Processors are bound by confidentiality and data-protection obligations.
7.3. Legal & Regulatory Disclosure. We may disclose your data to courts, government bodies, or law enforcement if required by law or valid subpoena.
7.4. No Sale of Data. We do not sell, trade, or rent Personal Data.
8. Data Retention and Deletion
8.1. Retention Periods.
- Consultation Records: 7 years from case closure (per Bar Council guidelines).
- Accounting & Billing: 8 years (per Income-tax Act requirements).
- Marketing Consents: Until withdrawal of consent.
- Site Analytics: Aggregated data retained for 2 years; raw logs purged after 12 months.
8.2. Secure Deletion. At the end of the retention period, data is securely erased or anonymized in accordance with industry best practices.
9. Your Rights & How to Exercise Them
| Jurisdiction | Rights | Contact Method |
| EU (GDPR) | Access; Rectification; Erasure; Restriction; Portability; Objection; Withdraw consent | Email: [email protected] |
| California (CCPA) | Know; Delete; Opt-out of sale; Non-discrimination | Webform: www.fastracklegalsolutions.com/ccpa-request |
| India (DPDP Act) | Access; Correction; Erasure; Withdraw consent; Grievance redressal | Email/Phone: [email protected] / +91-7697671219 |
Requests will be acknowledged within statutory timeframes (e.g., 30 days under GDPR).
10. Cookies & Similar Technologies
10.1. Types of Cookies:
- Essential Cookies: Required for secure login and basic functionality.
- Performance Cookies: Collect anonymous info on site usage.
- Functional Cookies: Remember preferences and settings.
- Targeting Cookies: For marketing and retargeting (opt-in only).
10.2. Managing Cookies: You may manage or disable cookies via browser settings or our cookie-banner preference center. Note that disabling essential cookies may impair site functionality.
11. Security Measures & Breach Notification
11.1. Technical & Organizational Safeguards:
- SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Role-based access controls and 2FA for administrative access
- Regular penetration testing and vulnerability scanning
11.2. Data Breach Response: In the unlikely event of a breach, we will:
- Notify affected individuals without undue delay (within 72 hours under GDPR)
- Inform supervisory authorities as required
- Remediate vulnerabilities and strengthen controls
12. Children’s Privacy
Our services are not directed to, nor do we knowingly collect Personal Data from, individuals under the age of 18. If we learn of such collection, we will promptly delete the data.
13. Grievance Redressal & Contact Information
Data Protection & Grievance Officer
Adv. Govind Bali
B1/32, Basement, Malviya Nagar, New Delhi – 110017, India
Phone: +91-7697671219
Email: [email protected]
For any questions, complaints, or requests regarding this Policy, please contact our Officer directly. We aim to resolve all grievances within 30 days of receipt.
14. Third-Party Links & Embedded Content
Our Site may contain links to third-party websites or embedded content (e.g., LinkedIn, YouTube). We do not control their privacy practices. Please review their policies before sharing Personal Data.
15. Updates to This Policy
We reserve the right to amend this Policy at any time. Material changes will be clearly posted with an updated “Effective Date.” Continued use of the Site after such changes constitutes acceptance.
16. Governing Law & Jurisdiction
This Policy is governed by the laws of India. Any dispute arising hereunder will be subject to the exclusive jurisdiction of the courts of New Delhi, without prejudice to mandatory rights under foreign laws.
